Android - Submit SIP Logs for the 'SpectrumVoIP Stratus' Mobile App

Published October 21st, 2024 by Jon-Michael Guerra

With a recent update we made to the provisioning for the SpectrumVoIP Stratus mobile app, some customers have experienced difficulty with their mobile app registering for service successfully and/or intermittently, as well as some inconsistent SMS functionality. Follow this guide to learn how you can generate and send a SIP log to our support team t

iOS - Submit SIP Logs for the 'SpectrumVoIP Stratus' Mobile App

Published October 11th, 2024 by Jon-Michael Guerra

With a recent update we made to the provisioning for the SpectrumVoIP Stratus mobile app, some customers have experienced difficulty with their mobile app registering for service successfully and/or intermittently, as well as some inconsistent SMS functionality. Follow this guide to learn how you can generate and send a SIP log to our support team t

Fax Machine Settings for VoIP Faxing

Published January 11th, 2023 by Jon-Michael Guerra

Analog vs. VoIP Faxing Analog Faxing Faxes have historically been sent over copper wires using sounds (analog). The sounds are converted back into data by the fax machine receiving the fax. If there is data loss during the transmission of an analog fax, the receiving fax machine has to terminate the transmission. This results in delays since the fax