Do Not Disturb on Yealink Cordless Handsets
Review how you can enable Do Not Disturb on a Yealink cordless handset.
Many businesses utilize cordless handsets alongside their desk phones. If you or another user want a cordless handset to stop ringing for calls, you can enable DND (Do Not Disturb) mode for that device.
Quick Tip: When DND is enabled, callers that call that cordless phone directly will be taken to its voicemailbox. If the cordless handset is part of a queue, the cordless handset will not ring while the other agents' phones are ringing.
Setting up a Busy Forward for cordless handsets is an option. To learn more, check out this guide.
To enable DND for a cordless handset…
- Press the Up
navigation key on your handset.
- In the Do Not Disturb menu, press the OK button to select your extension number.
- For the Status option, use the Right
navigation key to select Enabled.
- Press the OK button or Save softkey to save.
✔ The DND icon will appear at the top left of the handset's screen to indicate that DND mode is enabled.
If the handset receives a direct call, the caller will be sent to voicemail and a Missed Call icon will appear on the screen.
If the handset is part of a call queue, it will not ring with the other phones.