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Enswitch - Backup a Mailbox's Greeting

Explore how you can download a backup of a mailbox's greeting for safe keeping.

Written by Val Campos

Updated at September 18th, 2023

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Table of Contents

Download a Backup Upload the Backup to the Sounds Page

Download a Backup

It is recommended to download a backup of a mailbox's greeting when you are replacing that mailbox's greeting for special events.

To download a copy of a mailbox's greetings, click the Download button to save that original mailbox greeting to your PC.

✔ Doing so will download a .wav audio file of their mailbox greeting, which can be uploaded to the mailbox or the Sounds page.

 

Upload the Backup to the Sounds Page

If needed, you can upload a mailbox's greeting to the Sounds page to allow it to be selected and used in the future.

To upload a backup of a mailbox greeting…

  1. Navigate to Features → Sounds.
    2. In the Sound files page, click the New >> button.

    3. In the Sound settings section of the New sound page, fill in the following information:
    • * Name - Give the sound file a unique name. 
    • Description - If needed, add a note about this sound file that will display along with the sound file's name.
    • * .wav file to upload - Select and upload the downloaded greeting.

4. Click the Save button.

✔ Now you can select this sound the mailbox at any time.

 
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