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Host Conference Call on Your Poly Edge E Phone

Learn more about the different features you can use to initiate and manage conference calls on your Poly Edge E phone.

Written by Val Campos

Updated at April 1st, 2025

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Table of Contents

Conference Calling Initiate a Conference Invite Participants Merge Calls Hold and Resume a Conference Call Mute and Unmute a Conference Split a Conference Call End a Conference Call

Conference Calling

Whenever you need to, you can host a conference call using the phone's conferencing features.

Initiate a Conference

You can start a conference call by either…

  • Inviting participants.
  • Merging multiple calls into a conference.

Invite Participants

Another easy way to start a conference call is by inviting one or more members to an active call.

To initiate a conference call in this way…

  1. Place a call to the first party.
  2. After the first party answers the call, press the Conference softkey.
  3. Initiate another call with another person.
  4. When the call is answered, press More → Conference to join the calls. 
  5. If needed, press the Conference softkey to add more participants.

Merge Calls

When there are multiple calls, you can merge them into a single conference call.

While you have multiple calls active on your phone, press the Join softkey to merge them into a conference call.

 

Hold and Resume a Conference Call

If you need to pause a conference call, you can place every participant on hold. While the conference is on hold, other participants will not hear each other until the held conference call is resumed.

  • To hold the conference call, press the Hold softkey or the Hold button. 
  • To resume the conference call, press the Resume softkey or press the Hold button again. 

 

Mute and Unmute a Conference

Whenever you need to, you can mute your own microphone to prevent the other participants from hearing you. Muting yourself will still allow other participants to hear each other.

  • To mute your microphone, press the Mute button.
  • To unmute yourself, press the lit-up Mute button again.

 

Split a Conference Call

When you are done with a conference call, you can move the callers into their own lines to handle their calls separately. 

To split a conference call into separate line, press the Split softkey. From there, you can resume each call and manage their calls from there.

 

End a Conference Call

At any time during a conference call, you can end the call with ease.

To end an active conference call, do one of the following:

  • Press the End Call softkey.
  • Place the handset on the hook/cradle.
  • If you are speaking through the speaker, press the Speakerphone button.
  • If you are using a headset, press the Headset button.
initiate a conference start a conference conference calls conference calling hold a conference resume a conference mute yourself unmute yourself end a conference call split a conference call conference call poly edge e

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