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Chat Using the Stratus Web Portal

Discover how you can use the Stratus web portal to send chat messages to your colleagues.

Written by Val Campos

Updated at April 18th, 2024

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Table of Contents

Start a Chat Conversation Manage a Chat Conversation

Using the Stratus Web Portal, you can send chat messages to your coworkers with ease. This can make it easy to keep in contact with your team members . This can be especially useful if you use the web portal often while working in a call center.

Start a Chat Conversation

While using the Contacts popup, you can click the Message button next to a contact to send them a chat message.

Alternatively, you can use the Chat and SMS tab of the Messages page to view your chat conversations and start a new conversation.

To send a new chat to a coworker, click the New Conversation button.

When you receive a new chat message, you can use the Reply icon to send a reply or the Delete icon to delete the conversation.

 


Manage a Chat Conversation

When you reply to or start a new conversation, the Chat popup will appear where you can type out a new message.

While viewing the Chat popup, you can…

  • Click the Attach icon to select a piece of media to send.
     
  • Click the Emoji icon to select an emoji to use in the message.
  • Click the Options icon to either disable notifications or delete the conversation.
  • Add more people to the conversation by clicking the Add Person icon.
  • Start a video call or an audio call with person in the conversation.
chat messages chat with coworkers stratus web portal basic features send a chat send a picture

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