SpectrumVoIP’s online Stratus portal allows Users to check their extension’s voicemail wherever there is internet access. This is often quicker and easier than checking from the automated voicemail system accessible from the desk phone.

Access Your Voicemail Messages

Any user can find their “Messages” here within the drop-down menu under their name:

Basic Users will immediately see their new voicemails upon logging into Stratus. A more detailed view of the voicemail inbox is available here in the “Messages” tab:

The Play icon will play the voicemail over your computer’s speakers.

The Call to Play icon will initiate a call to your desk phone and play the voicemail there.

The Forward icon gives you the ability to forward this voicemail to any other extension’s voicemail inbox.

The Download icon downloads that audio file to your local computer.

The Save icon moves that voicemail to your “Saved” inbox.

The Delete icon moves that voicemail to your “Trash” folder where it’s deleted within a day automatically.

Adjust Your Voicemail Settings

• The “Enable Voicemail” check-box can be unchecked if you wish to disable this extension’s voicemail. 

• The “Options” affect how your voicemails are audibly presented to you when accessing your voicemail inbox from the desk phone.
• “Operator Forward” attaches routing to a dial pad entry of “0”. Any extension/function can be put in this box. 
  
  For this example, there is an Auto Attendant (8104; “Operator AA”) accepting forwards.

• “Copy to extension(s)” allows you to copy any/all future voicemails received at this extension to another extension’s voicemail inbox. Multiple extensions can be added to this cc list by using the green plus sign.
• “Voicemail Greeting” has a drop-down menu where we can select any of the currently stored voicemail greetings to play. The “play” icon will play what’s currently selected. The “download” option will save the audio file to your local computer. The “manage” speaker icon will open a new menu to allow greetings to be added and edited.
  • “Text-To-Speech” will read text typed in the Message box.
  • “Upload” gives us the ability to upload an existing audio file from our computer.
  • “Record” will initiate a call to whatever local extension (or external cell number) that is entered at “Call me at”. During this call, you will be prompted to make that recording and press # when you’re finished.
• “Unified Messaging” manages this extension’s voicemail-to-email notifications. See this tutorial for more information on those settings.