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How Will I Receive My Monthly Invoices?

Learn more about the invoices you receive and how you can view them online in the Billing web portal.

Written by Adrian Angwenyi

Updated at April 22nd, 2025

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If you still have questions or prefer to get help directly from an agent, please submit a request. We’ll reach back to you via email as soon as possible.

Please fill out the contact form below using as much detail as possible so that our team can best assist you.

After clicking 'Submit Ticket' you wil receive an email confirmation that your ticket has reached a member of our support team. They will reply back to continue to supporting, or you can call in referencing the ticket number on the email. (469) 429-2500

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SpectrumVoIP emails invoices monthly on the 15th to the email address provided during the onboarding phase. Any payments due according to the invoice will be due on the first day of the following month. 

You can also view your invoices online by visiting our Billing web portal. 

Note: If you need help logging into the Billing web portal, would like to receive a paper invoice, or change the email address that is currently receiving invoices, please reach out to our Billing Team by emailing billing@spectrumvoip.com or calling (972) 312-0388 and selecting option 3

 
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