Voicemail Menu Options for Stratus Users
Explore the different options available for managing your voicemail box and its messages.
Table of Contents
Overview
![Stratus_Voicemail_Tree.jpg](https://static.helpjuice.com/helpjuice_production/uploads/upload/image/14020/2676479/Stratus_Voicemail_Tree.jpg)
This is the Voicemail Menu Tree for Stratus.
This Menu Tree can be accessed from your phone by pressing the Message Button. It can also be accessed by reaching your desired voicemail box, pressing * during the unavailable greeting, and then entering your PIN for the voicemailbox.
Menu Options
1 New Messages
- 1 - Save
- 2 - Replay
-
3 - Forward to User
Note: Forwarding a voicemail will have the mailbox first record a message that will be prepended to the voicemail being forwarded. This message you send could include details about what the caller needs or why the voicemail needs to be forwarded. When the user that receives the forwarded voicemail listens to it, they will hear your message and then the voicemail itself.
To not include a message, press # or say nothing to prompt the mailbox to just forward the voicemail.
- 4 - Delete
- 5 - Skip
- 6 - Reply (note 1)
- 7 - Rewind 15 Sec
- 8 - Pause/Continue
- 9 - Fast Forward 15 sec
2 Saved Messages
- 1 - Save
- 2 - Replay
-
3 - Forward to User
Note: Forwarding a voicemail will have the mailbox first record a message that will be prepended to the voicemail being forwarded. This message you send could include details about what the caller needs or why the voicemail needs to be forwarded. When the user that receives the forwarded voicemail listens to it, they will hear your message and then the voicemail itself.
To not include a message, press # say nothing to prompt the mailbox to just forward the voicemail.
- 4 - Delete
- 5 - Skip
- 6 - Reply (note 1)
- 7 - Rewind 15 Sec
- 8 - Pause/Continue
- 9 - Fast Forward 15 sec
3 Send Messages
- 1 - to Individuals (note 2)
- 2 - to All
- 3 - to Defined Groups
- 5 - Skip
- 7 - Rewind
- 8 - Pause/Continue
- 9 - Fast Forward
4 Set Call Forwarding
- 1 - to Mailbox (note 3)
- 2 - Destination Device
- 3 - Turn Forward on/off
- 4 - Forward to Here (note 4)
5 Control Options
- 1 - Set Password (Voicemail PIN)
- 2 - Record Name
6 Greetings
- 1 - Recording Greeting
- 2 - Review Greeting
- 3 - Select Greeting
7 Deleted Messages
- 1 - Retrieve to Saved Box
- 2 - Replay
- 3 - Skip
From Any Menu
- # - Previous Menu
- # - Done With Current Action
Special NOTES
- Can only reply to internal callers
- Each user extension is delimited by a # sign
- Same as Do Not Disturb Feature (DND)
- Forward all calls to the current phone being used (requires confirmation)