US English (US)
CA French (Canada)

Contact Us

If you still have questions or prefer to get help directly from an agent, please submit a request.
We’ll get back to you as soon as possible.

Please fill out the contact form below using as much detail as possible so that our team can best assist you.

  • Home
  • Contact Us
  • Employee Log In
  • Getting Started
  • Using Your SpectrumVoIP Services
  • Working Remotely
  • Frequently Asked Questions
  • Troubleshooting
  • Training Resources
English (US)
US English (US)
CA French (Canada)
  • Home
  • Using Your SpectrumVoIP Services
  • The Enswitch Platforms
  • Enswitch Apps
  • ES Mobile Apps
  • SpectrumVoIP ES App
  • ES iOS App
  • Configure Your App's Settings

iOS - Set DND Rules in Your ES App

Discover how you can add DND rules to automate when your phone should be in DND when you are away.

Written by Val Campos

Updated at June 6th, 2023

Contact Us

If you still have questions or prefer to get help directly from an agent, please submit a request. We’ll reach back to you via email as soon as possible.

Please fill out the contact form below using as much detail as possible so that our team can best assist you.

After clicking 'Submit Ticket' you wil receive an email confirmation that your ticket has reached a member of our support team. They will reply back to continue to supporting, or you can call in referencing the ticket number on the email. (469) 429-2500

  • Getting Started
    Policies Preparing to Use VoIP Services Billing Basics Register an SMS Campaign Connect Your Device Using Your Phones Web Portals
  • Using Your SpectrumVoIP Services
    Customer Announcements Basic Phone Use The Stratus Platform The Enswitch Platforms SMS Messaging Use Your Fax Service Manage Your Network Equipment
  • Working Remotely
    Relocate Your Phone Use Your Phone Remotely Stratus Working Remotely Enswitch Working Remotely
  • Frequently Asked Questions
    Getting Help Common Equipment and Feature Questions SMS Campaign Registry Billing and Accounting Questions LNP / Porting Telephone Numbers
  • Troubleshooting
    Common VoIP Issues and Solutions Fax Problems Phone Problems Share Your Screen
  • Training Resources
    Web Portal User Guides Phone Video Tutorials Phone Guides Fax Guides Stratus Mobile App Guides ES Mobile App Guides StratusHUB Guides ES Desktop App Guides
+ More

Table of Contents

What is a DND Rule? View Your DND Rules Create a DND Rule Disable a DND Rule

What is a DND Rule?

Whenever you have days and times that you are usually away from the phone, DND (Do Not Disturb) mode can be scheduled to be enabled or disabled ahead of time.

✔ This can be helpful for scheduling your app to be on DND for things like lunch breaks. 

 

View Your DND Rules

To look at your DND rules that have been set…

  1. Navigate to the Keypad tab.
  2. Tap the Settings icon.
  3. Touch Preferences.
  4. Select Do Not Disturb.

    ✔ Doing so will show the DND Rules section of the app's Preferences.

    Quick Tip: If there have not been any DND rules added, the DND Rules section will show a message saying “No DND rules defined.”

     
     

Create a DND Rule

To add a new DND rule…

  1. Tap the Add icon.

    ✔ Now you should see the New DND Rule screen.

     
  2. In the New DND Rule page, Tap the Interval box to adjust the time frame for when DND will be active/inactive.
  3. Tap Save.
  4. In the Weekdays section, tap the days that this DND rule will apply to.
  5. If needed, tap the Unknown Contacts toggle to have Unknown Contacts affected by the DND rule.
  6. To only have specific contacts affected by the rule, tap the Add icon to select contacts.
  7. In the Comment box, type a description for the rule.
  8. In the Enable/Disable section, tap the Enable toggle to have the rule set as active.
  9. Tap ADD.

Disable a DND Rule

When a DND rule is no longer needed, the DND Rule can be disabled to allow you to take calls as needed. To do so…

  1. Navigate to the Keypad tab.
  2. Tap the Settings icon.
  3. Touch Preferences.
  4. Select Do Not Disturb.
  5. Tap the DND rule that needs to be inactive.
  6. In the Enable/Disable section, tap the Enable toggle to ensure it is disabled.
  7. Tap Save.

    ✔ The disabled DND rule will be greyed out:

     
dnd rules es app ios app enswitch do not disturbb schedule dnd preferences settings create dnd rule disable dnd rule

Was this article helpful?

Yes
No
Give feedback about this article

Related Articles

  • iOS - Adjust Your ES App's Network Settings
  • iOS - Configure Your ES App's Ringtones and Sound Settings
  • iOS - Call Recording Settings in the SpectrumVoIP ES App
  • Customer Stories
  • Hardware
  • Channel Partners
  • Pricing
  • Blog
  • Contact Us

Main Products

  • Business Phone Software
  • VoIP Features
  • VoIP Integrations
  • Stratus Managed Network
  • AI Business Surveillance
  • Internet

More Products

  • Stratus Web Portal
  • Stratus Fax
  • Emergency Lines
  • Business Texting
  • Business Cellular
  • Business Phone Hardware

Resources

  • About Us
  • FAQ
  • Careers
  • Support
  • Training
  • SpectrumVoIP Store

Connect

  • Facebook Fill 1 Created with Sketch.
  • Twitter Fill 1 Created with Sketch.
  • LinkedIn Group 2 Created with Sketch.
  • YouTube
  • Instagram
  • Pinterest

SpectrumVoIP Status

© SpectrumVoIP™ 2022. All Rights Reserved


Knowledge Base Software powered by Helpjuice

Main — (972) 312-0388 Sales — 866-506-3457 Support — (469) 429-2500 Terms of Service Privacy Policy
Expand