Hide Conversations - StratusTEXTING
Discover how you can archive inactive conversations to hide conversations while keeping them safe for recordkeeping purposes.
Written by Val Campos
Updated at January 7th, 2025
Table of Contents
Archive a Conversation
To allow your organization to keep record of the SMS conversations you have had with other people, deleting conversations is not an available feature. Although conversations cannot be deleted, conversations can be hidden using the Archive feature.
If you have a conversation that you no longer want to see listed alongside your active conversations, do the following:
- Click the < Actions button.
- Click the Options
icon. - Select Archive.
View Archived Conversations
If you have archived a conversation, you can view the conversation and restore it as needed. To view your archived conversations…
1. On the list of conversations on the left of the page, click the Filter 
icon. 
2. Select Archived,
3. Click the Apply button. 
✔ You should now see a list of the conversations that have been archived.
Restore a Conversation
While viewing an archived conversation, you can view the conversation's messages, use Actions, and send more messages.
If you want to unarchive the conversation so that it can easily be viewed from the unfiltered list of conversations…
- Click the < Actions button.
- Click the expand button and select Restore.
