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Download and Access the StratusHUB Desktop App

Discover how you can download and log into the desktop app.

Written by Val Campos

Updated at January 28th, 2025

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If you still have questions or prefer to get help directly from an agent, please submit a request. We’ll reach back to you via email as soon as possible.

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After clicking 'Submit Ticket' you wil receive an email confirmation that your ticket has reached a member of our support team. They will reply back to continue to supporting, or you can call in referencing the ticket number on the email. (469) 429-2500

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Table of Contents

Access the App Download the App Log In Sign Out

Access the App

The StratusHUB Desktop App can be accessed by visiting app.spectrumvoip.com on your web browser. 

Quick Tip: This browser can be Google Chrome or another Chromium-based web browser like Chromium, Microsoft Edge, Brave, or Opera.

 

Download the App

After visiting app.spectrumvoip.com, you can follow the steps below to install StratusHUB on your PC.

Note: While the StratusHUB App is able to be used within the web browser, it works best when downloaded as an application (app) on your computer.

 

To do this…

  1. On the StratusHUB web page, click the Install SpectrumVoIP icon at the top of the browser within the search bar. 
    mceclip0.png
  2. In the Install app? prompt, click Install. 
    mceclip1.png

    ✔ After the app is installed, the browser should pop up a notification mentioning the app was downloaded/added:

    The Desktop App should automatically open as well.

     

Log In

When launching the StratusHUB App for the first time, you will be presented with the login screen.

There are three different ways to log in: using your username and password, your Google account, or your Office 365 account. 

To log in using your Stratus account's credentials…

  1. Use the Username box to type in your login name for the Stratus web portal.
  2. Use the Password box to type in your Stratus password.
  3. Click the LOGIN button.

    ✔ After your initial login, this data will be stored and not be requested again unless you log out 

     

Sign Out

You can sign out of the app by clicking the User icon and selecting Sign Out.

download desktop app install desktop app installation sign out login to app install spectrumvoip desktop app desktop app stratushub

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