Set Up a Yealink Phone for the First Time
Explore how to assemble and connect a new Yealink desk phone for use in the home and office for the first time.
Table of Contents
Assemble the Phone
The first step to setting up a Yealink phone for the first time is to assemble it. Yealink phones are easy to put together as only the stand piece and handset need to be attached.
Attach the Stand
The stand piece can attach to the back of the Yealink phone to allow the phone to be placed at an angle on a desk. Insert the back of the phone at your desired angle level.
Connect the Handset
In order to use the handset with the phone, the handset needs to be connected.
- Plug the short side of the handset cable into the handset.
- The longer side should be plugged into the handset port on the back of the phone. This port is marked with a phone icon.
To help keep the cable in place, insert the cable behind the cable management tabs.
Power and Connect the Phone
Since these phones are computing devices, they will require a supply of power and a robust, stable connection to the internet.
Power Up the Phone
There are two ways a Yealink phone can be connected to a power supply:
- PoE (Power over Ethernet) – Requires a PoE Switch or equivalent and an ethernet cable.
- AC power – Requires a Power Adapter (DC 5V)
Note: Your system administrator can advise you on which to use.
Power over Ethernet (PoE)
The Yealink phone can be powered from a PoE-capable switch or hub with a regular ethernet cable.
To do so…
- Connect the ethernet cable to the Internet port of the phone
- Plug the other end of the cable into an available port of the PoE-capable switch.
AC/DC Power Adapter
If Power over Ethernet (PoE) cannot be utilized, a power adapter can be used. Plug the power adapter into an electrical power outlet and the circular end into the DC5V port.
Get a Connection to the Internet
To place calls or update itself, the phone will need to be connected to the internet. Yealink phones can receive an internet connection through ethernet, Wi-Fi, and daisy chaining.
WARNING: After following these steps, do NOT remove the power source (Power Adapter or Ethernet Cable using PoE) from the phone while it updates its firmware and configuration.
Connect with Ethernet Cables
To connect a phone to the network using ethernet, connect an ethernet (RJ45) cable to the Internet port of the phone and then connect the other end of the cable to a source of internet.
Quick Tip: The source of internet can be an ethernet port in the wall, router, switch, PC, and even another IP phone.
Use Wi-Fi to Connect
When it is not possible to use ethernet cables to connect a phone to the internet, Wi-Fi can be used on the phones.
Plug in a Wi-Fi Adapter
Depending on the model of the phone, a Wi-Fi Adapter may be needed to allow the phone to scan for networks. If one is needed, plug a Wi-Fi adapter dongle into the USB port on the back of the phone.
Turn on Wi-Fi Mode
- Push the Menu softkey and select 3. Settings.
- In the Setting Type menu, select 1. Basic Settings.
- In the Basic Settings menu, select 8. Wi-Fi.
- Press the Switch softkey. Alternatively, hover over the 1. Wi-Fi option and use the left or right arrow buttons to select On.
- Press the Save softkey.
Connect to a Network
With the Yealink phone's Wi-Fi adapter connected and Wi-Fi mode turned on, the phone can now scan for networks. To get the phone connected to an available network…
- On the prompt to scan for available networks, press OK.
- In the Wi-Fi menu, use the arrow buttons to hover over # available network(s). If this phone is re-connecting to a network, hover over Known Network(s).
- Press the OK button.
✓ Now you should have a list of Wi-Fi networks that are available for you to connect to.
- Use the arrow buttons to find your network.
Quick Tip: Look for the network's SSID (Service Set Identifier).
- Press Connect.
- In the Password box, type in your network's password using the dial pad.
- If needed, use the 123 softkey to switch input modes.
Note: The input methods are 123 (numbers only), abc (lower case letters), ABC (upper case letters), and 2aB (all three).
To get the letter you need you will press the associated number until you see that letter pop up.
- For example, if your password starts with an uppercase “V”, you will want your input mode to be set to ABC before pressing the number 8 on the dial pad 3 times.For any special characters, you will need to use the * key.
- Once you have the password typed in, press the OK button to connect.
Use a Daisy Chain
Our phones can pass along a network connection to another IP device (such as a computer or another phone) through Daisy Chaining.
Daisy chains are used for connecting devices when there is only one point of connection to the network available. This technique is handy when a router or switch has all of its ports full or a room that is missing an ethernet port in the wall.
To daisy chain devices together…
- Plug an extra ethernet cable into the PC port of the connected phone.
Note: The PC port may appear with an icon that looks like a computer instead of saying “PC”.
- Plug the other end of the cable into the Internet port of the second phone.
Warning: The second phone/device will need a power adapter connected since the first phone will not be able to pass along a PoE connection.