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iOS - The Layout of the Stratus Mobile App

Learn how to navigate between the Stratus Mobile App's different pages using its Tab Bar.

Written by Val Campos

Updated at March 20th, 2025

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Table of Contents

Tab Bar Icons The Main Screen: The Keypad The Quick Dial Tab The History Tab The Contacts Tab The Messages Tab Tools: Manage Your Voice Mail and User Settings Visual VM User Settings

Tab Bar Icons

When you open the SpectrumVoIP Stratus mobile app, you will see a bar on the bottom of the screen that shows six icons: Quick Dial, History, Keypad, Contacts, Messages, and Tools. For the History and Messages tabs, a Notification dot will appear to indicate the number of unread messages or missed calls in the application.

Touch the icons on the tab bar to navigate to the different screens available in your Stratus app. 

Tab Description

Quick Dial - Use this screen to save custom speed dials for your contacts.

History - Check your call history using the History screen.

Keypad - Use the dialer on the Keypad screen to call other extensions and phone numbers.
Contacts - Your directory can be referenced in the Contacts screen.

Messages - Tap the Messages icon to check your chats and SMS messages.

Free Web Symbol Cliparts, Download Free Web Symbol Cliparts png images ... Tools - View the Visual VM (Voicemail) and User Settings menus.

 


The Main Screen: The Keypad

When you open up the application after closing, the Keypad screen will be displayed. This mobile app also has a Tab Bar (4) that exhibits the icons for each of the different screens of the app and a top bar that shows the Settings icon (5) and the Registration Status (1) of your app. 

# Feature Description
(1) Keypad Tap numbers on the keypad to dial a code or someone's extension number/phone number.
(2) Dialed Number field

View the numbers you have dialed so far.

If there is a contact for the number you dialed, their contact name will appear.

(3) Delete If you have made a mistake while dialing, press the Delete icon to remove a digit from the Dialed Number field.
(4) Call button Press the Call button to place a call to the number you have dialed with the keypad.
(5) Your Name Press your name to view your mailbox's activity and toggle Do Not Disturb on/off.
(6) Settings Tap the Settings icon to configure your app's settings and preferences.

More Info: To learn more about making calls using the keypad, read this article. 

 

 


The Quick Dial Tab

Quick dials act as a shortcut or speed dial for quickly contacting other people. A tap on a quick dial places the call instantly. These quick dials can also be used for other functions like transferring.

# Feature Description
(1) Quick Dial Press a quick dial to quickly call the person this quick dial is programmed to call.
(2) Status

View the status of the user this quick dial is set to call. These statuses include OFF CALL, ON CALL, and Ringing.

Statuses can only be shown for quick dials that dial an extension number.

(3) EDIT Press EDIT to edit existing quick dials or use the Add button to add more quick dials.

More Info: To learn more about adding and using quick dials, read this article.

 

 


The History Tab

The History tab records all the call logs from most recent to earliest. The call logs display the contact name or phone number, the call type, and the time of the call.

# Feature Description
(1) Filter

 

Press ALL, MISSED, or RECORDED to view calls of specific kinds.

(2) Search Bar Find a specific call by searching for the caller's name, phone number or extension number. 
(3) Call Log View the details of a call you have previously handled. 
Press the call log to place a call back to this person. 
(4) Info Press the Info icon to view the details of the call.
(5) EDIT Press EDIT to select call logs to delete. 
(6) Share Export the call logs to a CSV document. The user can then send it to other users or save it on the mobile device.

More Info: To learn more about managing your call history, read this article. 

 

 


The Contacts Tab

On the Contacts tab, you can view and contact other people with ease. 

# Feature Description
(1) Folders

Swap between your app's Address Book, Stratus Contacts, and Office365 contacts.

 - If you allowed the app to read your mobile device's contacts, they can be viewed in the Address Book section.
 - Your contacts from the Stratus web portal and this app can be viewed in the Stratus Contacts section. 
 - You can also view your Office365 contacts once you sign into your Office365 account through the app.

(2) Search Bar Type a contact's name, extension number, or phone number to find their contact.
(3) Contact Press a contact to view the contact's details
(4) Call Start an audio call with this contact.
(5) Video Call 

Start a video call with this contact. 

NOTE: You will need to give the app permission to use your phone's camera. 

 
(6) Message

Send this contact a chat or SMS message.

NOTE: SMS services will need to be enabled for your account in order to send texts. This can be done using the Stratus web portal by an Office Manager user. 
To learn more about registering an SMS campaign, read this article.

 
(7) Index Press a letter to skip ahead to contacts whose last names start with the letter.

More Info: To learn more about viewing and adding contacts, read this article. 

 

 


The Messages Tab

On the Messages tab, you can check and respond to your chat messages (1) and SMS messages (2).

# Feature Description
(1) Conversation Tap a chat/SMS conversation to review the messages that have been sent and send new messages.
(2) New Message

Start a new chat or SMS conversation by pressing this icon.

NOTE: SMS services will need to be enabled for your account in order to send texts. This can be done using the Stratus web portal by an Office Manager user. 
To learn more about registering an SMS campaign, read this article.

 
(3) EDIT Press EDIT to select conversations that you would like to delete or mark as read.

More Info: To learn more about chatting and texting in the Messages tab, read this article. 

 

Tools: Manage Your Voice Mail and User Settings

On the Tools tab, you can view your Voice Mail and configure your User Settings. 

Visual VM

In the Visual VM menu, you can listen to and manage the voicemail messages you have stored in your voicemailbox.

 

# Feature Description
(1) Folder dropdown Switch between the New, Saved, or Trash folders of your voicemailbox.
(2) Voicemail Details View the contact name, extension number, or phone number of the person that left the message and the date and time the message was left.
(3) Play Listen to and review the voicemail message.
(4) Forward Send this voicemail to another user's mailbox.
(5) Save Move the voicemail to your Saved folder of your mailbox.
(6) Trash Move the voicemail to the Trash folder of your mailbox.
(7) Return to Tools Press the Return arrow to go back to the main Tools page.
(8) Refresh To view any changes, press the Refresh button.

 

User Settings

In the User Settings page, you can adjust settings for your voicemailbox. You also have the option to reorder your answering rules. 

# Setting Description
(1) Answering Rules Reorder

Use this dropdown to reorder your answering rules for call forwarding purposes. 

Note: This feature is best used to reorder “Always” answering rules that are constantly enabled and need to be prioritized to be active. 

To learn more about this option, read this article.

 
(2) Enable Voicemails Enable/disable your voicemailbox from storing future messages.
(3) Inbox Options Select from the options to fine-tune how your mailbox sorts and announces information.
(4) Record Voicemail Greeting

Press this button to set a new voicemail greeting. You will be given the option to give the greeting a name and select one of your devices to send the call to.

(5) Greetings dropdown If you have multiple voicemail greetings, use this dropdown to select the one that should be used.
(6) Email Notification Select from the listed options to set how an email should be sent
(7) Voicemail Transcription

Enable or disable transcripts for voicemails. 
These transcripts would be shown in the Visual VM menu and email notifications for voicemails.

NOTE: Enabling voicemail transcriptions costs $2.99 per month per user.
To learn more about enabling voicemail transcriptions, read this article.

 

More Info: Check out this article to learn more about viewing your voicemails in the app.

 
softphone mobile app spectrumvoip stratus app ios app spectrumvoip mobile app layout keypad tab quickdial tab history tab contacts tab messages tab more tab voice mail in the app user settings in the app

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