Supervised Transfer

A Supervised (or announced) Transfer is performed when you announce the call to the recipient prior to transferring the call.

1. While on a call, press the Transfer softkey or Transfer button,
2. Dial the phone number or select a contact from your directory, then press Send.
3. Once the receiving party answers the call, press the Complete Transfer softkey.

Blind Transfer

A Blind (or unannounced) Transfer takes place when you transfer a call to someone else without announcing the call first.

1. While on a call, press the Transfer softkey or Transfer button.
2. Press the Blind Transfer softkey.
3. Dial the phone number or select a contact from your directory, and then press Send.
4. The call is immediately transferred.

Direct-to-Voicemail Transfer

A Direct-to-Voicemail Transfer is performed when you wish to transfer a call directly to another user’s voicemail.

1. While on a call, press the Transfer button or softkey.
2. Enter 03 on the keypad and then enter the Extension Number whose voicemail you want to transfer the call to. (03+Ext)
3. Press Transfer again to complete the voicemail transfer.