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Broadcast Messages - StratusTEXTING

Learn how you can create and send a broadcast text message to multiple contacts using Tags and the Broadcast feature.

Written by Val Campos

Updated at January 24th, 2025

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With StratusTEXTING, you can send broadcast text message to multiple contacts that share one or more tags. This can make it easy to send out announcements, such as out of office hour updates or status updates, to keep your clientele informed. 

To create a broadcast message to be sent out…

  1. Navigate to Tools.
  2. In the Broadcasts tab, select the department the broadcast message will come from.
  3. Click the CREATE BROADCAST button.
  4. In the To box, type and select the tags assigned to the contacts that should receive the broadcast.

    Quick Tip: You can create a Contact Tagging automation that automatically applies tags to contacts when certain conditions are met. 

    To learn more about creating a Contact Tagging automation, check out this guide.

     
  5. Select whether or not the broadcast should be sent to contacts with one or all of the tags listed.
  6. To review the contacts that will receive the broadcast, click the View Recipients button.
  7. In the Title and Text boxes, type an identifiable name for the broadcast and the text that will be shown to recipients.
  8. If needed, add an attachment, emoji, gif, review request, or contact card to the message.
  9. Select one of the following:
    • Send now - Immediately send the broadcast message to its recipients.
    • Schedule for later - Select a date and time to send the broadcast.
  10. If this broadcast should be recurring, select how frequently this recurring broadcast should be sent and an ending date.
  11. Read our Terms of Use. If you would like to continue, select I agree to the terms of use.
  12. When you are ready, do one of the following:
    • To schedule or send the broadcast, click the SEND BROADCAST or SCHEDULE BROADCAST button.
    • To save the broadcast as a draft to edit and send later, click the SAVE DRAFT button.
    • To cancel the broadcast, click the DELETE BROADCAST button.
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