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Enable Alerts for StratusHUB on Mac

Learn how to set up notifications for StratusHUB on your Mac to keep track of messages and calls you receive through StratusHUB.

Written by Val Campos

Updated at September 26th, 2025

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Some Mac users may report issues seeing notifications for calls they receive through the StratusHUB desktop app. If you are not seeing notifications, you can check your Mac's notification settings to make sure it is allowing alerts from Chromium-based apps.

  1. Access the System Settings of your Mac device from its Apple Menu.
  2. Select Notifications in the sidebar.
  3. Select Google Chrome Helper (Alerts).
  4. For the Allow notifications option, make sure it is enabled using the toggle.
  5. Select how the notifications will be displayed on screen.

    Quick Tip: It is recommended to select Alerts so that call notifications stay on screen until you close the notification.

     
  6. In the bottom section, it is recommended to enable the following settings:

    • Show notifications on lock screen
    • Show in Notification Center
    • Badge application icon
    • Play sound for notification
  7. Once you start using StratusHUB again, see how these notifications work for you and adjust these notification settings as needed.
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