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Connect a Grandstream Phone to Wi-Fi

Review how you can connect your Grandstream desk phone to your Wi-Fi network using its Wi-Fi settings.

Written by Val Campos

Updated at May 9th, 2025

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When it is not possible to use ethernet cables to connect a phone to the internet, Wi-Fi can be used on the phones. 

  1. Press the OK key to access the Menu. 
  2. Navigate to System → Wi-Fi Settings.
  3. Ensure that the Wi-Fi option is Enabled.
  4. Select Scan to scan for Wi-Fi networks to connect to.
  5. In the Available Networks list, select your Wi-Fi network's SSID and press the Connect softkey. 
  6. When prompted, enter your Wi-Fi network's password and press the OK key or softkey.

    Quick Tip: You can change the format of your typing using the 1Bc softkey. The input methods that you can switch between include the following:
        •  123 - Numbers only
        •  abc - Lowercase letters
        •  ABC - Uppercase letters
        •  1Bc - Numbers, lowercase letters, and uppercase letters

    To get the letter you need, press the number on the dial pad that is associated with that letter until you see that letter pop up. 
        •  For example, if your password starts with an uppercase “V”, you will want your input mode to be set to ABC before pressing the number 8 on the dial pad 3 times. 

    For any special characters, you will need to press the 1 button on the phone's dial pad until you enter the needed symbol. 
        •  For example, if there is a dash in the password, the 1 button would need to be pressed 10 times. 

     
  7. If the password is correct, you should see a confirmation message. 

    On the Home screen, you should see a Wi-Fi symbol, which indicates that the phone is connected. 

    Note: If you see an error message that a connection could not be established, it is recommended to check that the password is being entered correctly.

     
grandstream phone connect phone wi-fi wifi wi-fi connection wi-fi settings

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