Requesting a Login Name

To find out the login name to use for logging into Stratus…

1. Click on the Forgot Login Name link.
   
2. On the Forgot Login Name menu, type your email address in the Email box.
   
3. If known, type in your extension number in the Extension field.
4. Click Send.
   

   ✓ Clicking Send should send out an email with the login name:
   

    

Resetting a Password

To reset a forgotten password to get logged in again…

1. Click on the Forgot Password link.
   
2. On the Forgot Password menu, type your username in the Login Name box.
   
3. Click Send.
   

   ✓ Clicking Send should send out a password recovery email that looks similar to this:
   

    
4. In the password recovery email, click Reset Password and follow the prompts.