Simultaneously Ring All of a User's Devices

By default, users will usually have their Answering Rules set to just ring their main device, which is usually a desk phone.

As an Admin Stratus user, you can adjust the answering rules of any user to ensure their devices are ringing simultaneously instead. 
To do so…

1. Navigate to the Users page.
   
2. Use the search bar to find the extension number or name of the user needing their new device to ring.
3. Click the Edit icon next to the user and select Answering Rules.
   
4. Click the Edit icon next to user's main answering rule.
   

   Quick Tip: The main answering rule for most users is the Default rule.

    
5. In the Edit Answering Rule menu, select Simultaneous ring and Ring all user's phones.
   
6. Click the Save button.
   
   

   ✔ Now all of the devices registered to that user should ring when their extension number is called, as long as the devices are registered.