Use Do Not Disturb Mode

When you need to step away from the phone, you can enable DND (Do Not Disturb) Mode. 

While the phone is on DND, the phone will be set as Busy and calls that are received will automatically be sent to voicemail or the destination of a Busy Forward.

Enable DND Mode

To enable DND mode on your Yealink CP965, do one of the following:

• Swipe down from the top of the screen to show the Control Center and toggle DND on.
• Navigate to More → Settings → Features → DND.
  • Turn on DND Status and tap .
• Select DND during a call.

Disable DND Mode

When you are ready to begin receiving calls again, do one of the following to disable DND mode:

• Select Exit DND mode from the idle screen.
• Swipe down from the top of the screen to show the Control Center and toggle DND off.
• Navigate to More → Settings → Features → DND.
  • Turn off DND Status and tap .

Use Feature Codes to Enable/Disable DND

For Stratus users…

• Dial *78 to enable DND mode.
• Dial *79 to disable DND mode.

For Enswitch users, either…

• Dial the feature code that has been set up for your account.

  Reference the Feature Codes for Your Users as an Admin

  Admins of the ES web portal can check the Feature Codes shown for all of their users using the web portal. 

  To check the feature codes for the whole account…

  1. Log into the ES web portal.
  2. Navigate to Features → Feature codes.
  3. View and take note of the feature codes for your users.
  
  4. If needed, click the Export as .csv button to download this list of feature codes as a spreadsheet that you can keep record of and share with your team.
  

   

   
• If there is not yet a feature code created for your account, you can either…
  • Contact our technical support team.
  • Read this article to create a DND toggle feature code as an Enswitch admin.